← Marketing, CRM & Reputation

Hotel technology category guide

Hotel CRM

Guest profiles, segmentation, lifecycle marketing, personalization, and campaign management. This guide helps hotel owners, operators, and technology teams define requirements, compare evidence, and build a defensible shortlist without treating popularity as proof.

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Core buying questions

What to verify before you buy

Which property types and portfolio sizes does hotel crm support well?
Which integrations are mandatory, verified, and production-supported?
What implementation effort, data migration, training, and change management are required?
Which capabilities are included, optional, partner-delivered, or unverified?
How are pricing, support, security, and contract terms structured?

Decision outcomes

What this guide should produce

Shortlist products against mandatory requirements
Compare evidence quality and unresolved unknowns
Prepare vendor demonstration and reference-check questions

A product is not marked unsupported merely because public evidence is missing. Unknown data remains unknown and lowers confidence.

Published marketplace results

22 products currently mapped

Use the profiles and comparison tools to evaluate fit, evidence, integrations, and implementation questions.

Compare products

AKIN Loyalty

AKIN Loyalty

Source-qualified profile

AKIN Loyalty — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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ALTERING by StayAltered

ALTERING by StayAltered

Source-qualified profile

ALTERING by StayAltered — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Ascent360

Ascent360

Source-qualified profile

Ascent360 — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Conduit AI

Conduit AI

Source-qualified profile

Conduit AI — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Crqlar

Crqlar

Source-qualified profile

Crqlar — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Custom Booking Engine by Make&Bridge

Mews-Hubspot Connector by Make&Bridge

Source-qualified profile

Mews-Hubspot Connector by Make&Bridge — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Familiar

Familiar

Source-qualified profile

Familiar — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Fideltour

Fideltour

Source-qualified profile

Fideltour — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Get In Touch

Get In Touch

Source-qualified profile

Get In Touch — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Glu - Gift cards & membership

Glu - Gift cards & membership

Source-qualified profile

Glu - Gift cards & membership — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Hello Hotel

Hello Hotel

Source-qualified profile

Hello Hotel — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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HelloShift

HelloShift

Source-qualified profile

HelloShift — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Hotelinking

Hotelinking

Source-qualified profile

Hotelinking — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Hotelioo

Hotelioo

Source-qualified profile

Hotelioo — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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IO Planner

IO Planner

Source-qualified profile

IO Planner — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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KraftCom ASE-PMS

KraftCom ASE-PMS

Source-qualified profile

KraftCom ASE-PMS — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Laasie Loyalty

Laasie Loyalty

Source-qualified profile

Laasie Loyalty — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Loyalty Program by Loyco

Loyalty Program by Loyco

Source-qualified profile

Loyalty Program by Loyco — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Mailchimp

Mailchimp

Source-qualified profile

Mailchimp — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Nordic Travel Clearing eVoucher

Nordic Travel Clearing eVoucher

Source-qualified profile

Nordic Travel Clearing eVoucher — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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SecretBox

SecretBox

Source-qualified profile

SecretBox — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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VoucherCart - Gift Cards & Vouchers

VoucherCart - Gift Cards & Vouchers

Source-qualified profile

VoucherCart - Gift Cards & Vouchers — Hotel CRM for hospitality

Hotel CRMMarketing, CRM & ReputationHospitality technology

Category: Hotel CRM
Deployment: Unknown
Pricing: Not published

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Editorial and commercial disclosure

Category coverage is built from structured editorial definitions. Published vendor statements retain evidence labels. Sponsorship may buy clearly labeled visibility but cannot change organic eligibility, scoring, ranking, or AI recommendations.